My role within the team is to ensure that all the administrative and client uh duties are as smooth and uh efficient as possible.
My favorite part of the job is interacting with clients. Um being able to interact with people who have different personalities each day uh, definitely are the highlights of every day.
I love to learn. I love to either reinforce the knowledge that I already have or I love to learn new things.
Great client service in my opinion uh looks like an interaction that kind of feels more natural than the typical relationship you might have with any other uh team or any other advisor in the sense of it feels more like uh interaction with a friend rather than interaction uh in a business context.
Strong client relationships matter to me because when I call you, I don't want it to be uh feeling like a chore where you're just like, "Oh, I have to do this." U more so it'll be like, "Oh, uh this person's calling and I'm excited to pick up the phone and see what they have to say." I would describe work in one word um as vital. Uh we're there in your biggest moments. Uh we are there possibly when you're trying to save up to buy a house.
Uh when you're buying a house, making sure that your child has enough saved up for their education in the future or any other big event that you might be living through.